Privacy Policy

What is this Privacy Policy for?

Our privacy policy applies to services offered by Lourdes Associates and governs the privacy of its users who choose to use it.

The policy explores areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy. Our privacy policy does not apply to services offered by products listed on our website.

The Website

This website and its owners take a measures to ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.

Use of Cookies

We use cookies on our website for various reasons. They do not store any personal information neither will they be of any harm to your system. By using our website, you agree to the use of cookies. For individual control, you can adjust and delete cookies in your browser settings.

What are Cookies?

A cookie is a small file that holds browsing data, allowing our website to send the data to your browser. It can also be accessed by our web servers as it is stored on your hard drive. This cookie data can then be retrieved and can allow us to customise our web pages and services accordingly. It’s important to clarify that cookies do not collect any personal data stored on your hard drive or computer neither do they grant access to such files.

Use of cookies

Lourdes Associates utilise data stored through cookies for performance, targeting and functionality purposes. Performance will allow us to monitor site traffic and adapt to changes in flow to ensure we provide the most out of our website. Functionality will allow us to monitor our regional and mobile sites against supported devices in order to adapt to any technological changes. Some cookies may be used by affiliate partners for the purpose of tracking referrals.

Contact & Communication

Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is stored securely in line with Data Protection Act 1998. Details are held on our systems in line with our retentions policy. We have ensured that we have taken all the necessary steps to ensure full safety for the use of form submissions and our website, however doing so will be at your own risk.

This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material. Upon you requesting a quote your details may be passed to a suitable energy supplier(s) for the purpose of proving you with a business energy quotation.

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